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CroisiEurope focuses its sales strategy on the agency channel

The CroisiEurope river cruise company has reaffirmed its commitment to travel agencies, such as the channel through which to deliver its product to the final customer. The company claims to be present in almost 100% of Spanish agencies.

In this sense, the company argues that the river cruise “is an unknown product and requires advice, so the company regularly launches offers for travel agents so that they can test and know the product firsthand and thus advise and offer this option to their customers”.

The offer of CroisiEurope consists of river cruises, both in Europe and on other continents, such as cruises along the Mekong River (Vietnam and Cambodia), or a safari cruise through South Africa.

The company served more than 220,000 passengers in 2018. CroisiEurope sources point out that the fluvial market “begins a stage of a certain maturity”, so the company ” is strengthening its position in the national market with a strong implantation in Spain, with a very profitable product for travel agencies, as it is totally commissionable.

Revenue and costs

Revenue increased 11% to 2,300 million euros. The 6% decrease in the average fare to € 36 stimulated the growth of traffic from 11% to 42 million passengers. Complementary services grew by 27% to 800 million euros.

Ryanair stresses that it has lower unit costs than any airline in the European Union. However, its first quarter fuel bill increased by 24%, to € 150 million, due to higher prices and volume growth. Moreover, staff costs increased by 21%.

Boeing 737 MAX:

The delivery of the first five B737-MAX aircraft was delayed from the first fiscal quarter (April-June) until probably January at the earliest, subject to approval by the European Aviation Safety Agency (EASA).

“We now expect to receive only 30 MAX deliveries on time (formerly 58), which will reduce Ryanair’s growth rate from 7% to 3%. We have great confidence that these aircraft, which have 4% more seats, but consume 16% less fuel and have 40% less noise emissions, will transform our costs and our business. Due to these delays in delivery, we will not see these cost savings until 2021.

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